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SIT20322 Certificate II in Hospitality (Release 2)

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SIT20322 Certificate II in Hospitality (Release 2)

Qualification Code : SIT20322
Other Mode: Classroom – Study | Online | RPL | Credit Transfer
Offered By: Our partnered Recognised Training Organisations (RTOs)
The Laughter Percussion Academy offers the Certificate II in Hospitality (Release 2) qualification. This program provides students with essential skills and knowledge to work as operational staff in various hospitality establishments. It opens up pathways for employment in different hospitality settings, such as restaurants, hotels, motels, catering operations, cafes, and bistros. At Laughter Percussion Academy, we can assist you in obtaining this qualification with our exceptional expertise.

How Laughter Percussion Academy can assist you?

Laughter Percussion Academy can help you find the right institution that suits your requirements. We provide assistance in preparing your application for enrollment, admission, credit transfer, recognition of prior learning (RPL), and upskilling or upgrading opportunities. Schedule an online appointment to discuss your needs further.

Why Choose the SIT20322 Certificate II in Hospitality?

The SIT20322 Certificate II in Hospitality program focuses on real-world and relevant contexts, ensuring that students acquire highly valuable skills and are prepared to meet industry standards. By completing this program, you will gain practical skills that can be immediately applied and develop a diverse way of thinking. The SIT20322 qualification has been developed by industry experts and is endorsed by sector bodies. By obtaining this qualification, you can be confident that you possess the practical knowledge required to excel in small, medium, or large organizations within the hospitality industry. In today’s job market, experience alone is no longer sufficient. Potential employers seek evidence of professional proficiency through current formal qualifications.
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This certification reflects the abilities and knowledge required for individuals who possess a specific and limited range of operational skills in the hospitality industry. They are involved in performing mostly common and repetitive tasks using practical skills and basic industry knowledge. They work under close supervision. This qualification is suitable for delivery in VET in Schools (VETiS) programs and for those interested in pursuing an Australian Apprenticeship pathway
In order to support your assessor in making a decision about your abilities, it’s important to provide a range of evidence. The types of evidence you may be asked to provide can include:
  • Apprenticeship papers: Documentation that verifies your completion of an apprenticeship program.
  • Temperature sheets: Records of temperature measurements or logs relevant to a particular task or job.
  • ID: Identification documents that establish your identity, such as a driver’s license or passport.
  • Resume: A summary of your educational background, work experience, and skills.
  • Payslips/work contract/ABN if self-employed: Documents that show your income and employment status, either through payslips from an employer or documentation of your own business.
  • Letter of Employment: A formal letter from your employer confirming your employment and position.
  • Current work contracts: Copies of contracts or agreements related to your current employment.
  • Letters of reference: Written recommendations from previous employers or colleagues that speak to your skills and abilities.
  • Videos or photographs of your work: Visual evidence showcasing your workmanship or the quality of your work.
  • Proof of overseas qualifications: Documentation that verifies any qualifications you have obtained from studying or working abroad.
  • Transcripts or grades from previous relevant qualifications: Academic records or grades from previous educational programs or courses that are relevant to the assessment.
  • Cleaning plans: Detailed plans or checklists related to cleaning tasks or procedures.
  • Statements/invoices and inventory orders: Written statements or invoices that provide evidence of financial transactions or inventory orders.
  • Kitchen station task list: A documented list of tasks or responsibilities specific to a kitchen station.
  • Planning sheets: Written plans or schedules outlining tasks, timelines, and resources for a specific project or job.
  • Menus/recipes: Documentation of menus or recipes that demonstrate your knowledge and skills in a culinary context.
  • These are just some examples of the types of evidence you may need to provide, depending on the specific context or requirements of your assessment. It’s essential to follow any guidelines or instructions given by your assessor regarding the evidence they require.
As a student, it’s important to be aware of the potential career options that will be available to you once you successfully finish your qualification. Here are some of the roles you can consider:
  • Bar attendant: You can work at a bar, serving drinks and assisting customers.
  • Container shop attendant: You can work in a shop located within a shipping container, serving customers and managing sales.
  • Bistro orderly: You can work in a bistro or small restaurant, helping with tasks such as setting tables, taking orders, and serving food.
  • Cooking associate: You can work in the food industry, assisting chefs and cooks in meal preparation.
  • Nourishment and drink attendant: You can work in cafes, restaurants, or other dining establishments, serving food and beverages to customers.
  • Front office aide: You can work in the front desk or reception area of a hotel or office, handling administrative tasks and assisting guests or clients.
  • Gaming orderly: You can work in a casino or gaming establishment, helping with the operation and maintenance of gaming equipment.
  • Doorman: You can work at the entrance of a hotel, restaurant, or other venues, welcoming guests and assisting with their needs.
  • Room attendant: You can work in hotels or resorts, responsible for cleaning and maintaining guest rooms.
  • These are just a few examples of the job opportunities that may be available to you after completing this qualification. It’s always a good idea to explore different options and consider your interests and skills when choosing a career path.

12 units must be completed:

  • 6 core units
  • 6 elective units, consisting of:
  • 1 unit from Group A
  • 3 units from Group B
  • 2 units from Group B, elsewhere in the SIT Training Package, or any other current Training Package or accredited course.

The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.

Core units

BSBWOR203

Work effectively with others

SITHIND002

Source and use information on the hospitality industry

SITHIND003

Use hospitality skills effectively

SITXCCS003

Interact with customers

SITXCOM002

Show social and cultural sensitivity

SITXWHS001

Participate in safe work practices

Elective units

Group A

SITHIND001

Use hygienic practices for hospitality service

SITXFSA001

Use hygienic practices for food safety

Group B

Accommodation Services – Housekeeping and Porting

CPPCLO2001A

Maintain hard floor surfaces

CPPCLO2004A

Maintain carpeted floors

CPPCLO2009A

Clean glass surfaces

CPPCLO2010A

Clean ceiling surfaces and fittings

CPPCLO2017A

Clean wet areas

CPPCLO2019A

Sort and remove waste and recyclable materials

CPPCLO2035A

Maintain cleaning storage areas

SITHACS001

Clean premises and equipment

SITHACS002

Provide housekeeping services to guests

SITHACS003

Prepare rooms for guests

SITHACS004

Launder linen and guest clothes

SITHACS005

Provide porter services

Administration

TLIE1005

Carry out basic workplace calculations

Client and Customer Service, and Sales

SIRXSLS001

Sell to the retail customer

SITXCCS002

Provide visitor information

Communication and Teamwork

BSBCMM201

Communicate in the workplace

SITXCOM001

Source and present information

Commercial Cookery and Catering, and Kitchen Operations

SITHCCC002

Prepare and present simple dishes

SITHCCC003

Prepare and present sandwiches

SITHCCC004

Package prepared foodstuffs

SITHCCC006

Prepare appetisers and salads

SITHKOP001

Clean kitchen premises and equipment

Computer Operations and ICT Management

BSBITU201

Produce simple word processed documents

BSBITU202

Create and use spreadsheets

Environmental Sustainability

BSBSUS201

Participate in environmentally sustainable work practices

Finance

BSBFIA301

Maintain financial records

SITXFIN001

Process financial transactions

First Aid

HLTAID003

Provide first aid

Food and Beverage

SITHFAB001

Clean and tidy bar areas

SITHFAB002

Provide responsible service of alcohol

SITHFAB003

Operate a bar

SITHFAB004

Prepare and serve non-alcoholic beverages

SITHFAB005

Prepare and serve espresso coffee

SITHFAB006

Provide room service

SITHFAB007

Serve food and beverage

Food Safety

SITXFSA001

Use hygienic practices for food safety

SITXFSA002

Participate in safe food handling practices

SITXFSA003

Transport and store food

Gaming

SITHGAM001

Provide responsible gambling services

SITHGAM002

Attend gaming machines

SITHGAM003

Operate a TAB outlet

SITHGAM004

Conduct Keno games

Inventory

SITXINV001

Receive and store stock

SITXINV002

Maintain the quality of perishable items

Languages other than English

SITXLAN001

Conduct basic oral communication in a language other than English

SITXLAN002

Conduct routine oral communication in a language other than English

Working in Industry

SITHIND001

Use hygienic practices for hospitality service

Qualification Mapping Information

SIT20213 Certificate II in Hospitality

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